The Eurotranspharma team in collaboration with Healthineers representatives developed a work order detailing the exact actions that needed to be taken in order to execute the inventory verification procedures at abou 30 locations throughout Belgium.

Eurotranspharma leveraged the existing relationship they already had with the hospitals and laboratories to expedite the appointment making process with each client. They then selected and extensively trained a team of drivers who were already familiar with the client’s stock to carry out the detailed work order.

Each dedicated driver spends 2 full weeks out of the year performing their stock counting duties. They visit each hospital or lab and input accurate stock numbers on an average of 300 references per facility, cross-checking serial numbers and comparing counts to previous years. The Planning team optimizes the routes of the drivers and covers the staffing gap to ensure uninterrupted service for other clients during that key period.

Eurotranspharma has been performing this service for 3 years, and takes a continuous improvement approach to this service as it does to all activities. There are regular meetings with Siemens Healthineers to ensure satisfaction of service, and procedures are reviewed and revised on a regular basis to optimise operations.